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File sharing and mobility
Using the Product
32-bit Outlook displays black boxes, white boxes and/or blank content
Learn more about graphics issues in 32-bit Microsoft Outlook 2013 and 2016 (including the Office 365 versions), including blank boxes, blank email content and/or a blank navigation tree.
Workshare Professional 10 Installation Guides
Everything you need to know about installing Workshare Professional, Compare and Protect
What's Workshare Professional 9?
Set the email size limit
Protect Server 3.1, 3
Sign in to Workshare 9 or 9.5
You only need to sign in to Workshare once to license your product.
Comparisons of scanned PDFs may contain inconsistencies
You may find that when you are comparing a scanned PDF, some of the changes identified by the comparison appear illogical or are unexpected. If this happens, it is because Optical Character Recognition (OCR) has been performed on your PDF.
Refresh your Workshare 9 license
Find out how to stop receiving notifications saying, "Your license is about to expire."
Workshare Compare 10 User Guides
Everything you need to know about using Compare 10
Workshare Admin Console Guide
A guide to the Workshare Admin Console for Admin users
How to compare documents on Apple Mac
Professional/Compare 9, 8, 7.5
Install the Workshare desktop app
Find out how to install the desktop app on Windows or Mac
Workshare Professional 8 Installation Guide
Unable to open RTFs in Word or save redlines as TXT, DOC and DOCX
Learn how to workaround an issue that's causing Microsoft Word to hang when opening RTFs produced by Workshare and causing Workshare Compare to hang when saving redlines as TXT, DOC or DOCX.
Workshare Professional 9 Release Notes
Prevent metadata cleaning when using the Protect Profiles (Professional/Protect 7-8)
Renew my license using a license authorization code
If you're using an older version of Workshare Professional (version 7 or 8), follow these steps to renew your license.
Error: Your Enterprise license needs to be validated
Error: There was a problem with the installation
Workshare Protect 10 User Guides
Everything you need to know about using Protect 10
Transact Audit Log
Learn about audit logs in Workshare Transact that track detailed information about every event that happens within individual Transact deals.
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