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File sharing and mobility
Using the Product
32-bit Outlook displays black boxes, white boxes and/or blank content
Learn more about graphics issues in 32-bit Microsoft Outlook 2013 and 2016 (including the Office 365 versions), including blank boxes, blank email content and/or a blank navigation tree.
Workshare Professional 10 Installation Guides
Everything you need to know about installing Workshare Professional, Compare and Protect
How to compare documents on Apple Mac
Professional/Compare 9, 8, 7.5
Comparisons of scanned PDFs may contain inconsistencies
You may find that when you are comparing a scanned PDF, some of the changes identified by the comparison appear illogical or are unexpected. If this happens, it is because Optical Character Recognition (OCR) has been performed on your PDF.
Sign in to Workshare 9 or 9.5
You only need to sign in to Workshare once to license your product.
Set the email size limit
Protect Server 3.1, 3
Workshare Compare 10 User Guides
Everything you need to know about using Compare 10
Workshare Professional 8 Installation Guide
What's Workshare Professional 9?
Error: There was a problem with the installation
Domain names and ports that should be open
If you're using the Workshare desktop app, mobile apps or my.workshare.com, add these domain names and ports as an exception or whitelist them in your firewall
Installing/Uninstalling MSP fixes
Professional 8 and above
Refresh your Workshare 9 license
Find out how to stop receiving notifications saying, "Your license is about to expire."
Install the Workshare desktop app
Find out how to install the desktop app on Windows or Mac
Renew my license using a license authorization code
If you're using an older version of Workshare Professional (version 7 or 8), follow these steps to renew your license.
Enabling/disabling the Send and Protect button
When logging into Workshare you may see a message that asks you to enable your cookies and local storage
Comparing files stored in SharePoint
Watch this video to learn how to compare your SharePoint files
Change a user's password
If you're an administrator for your account, you can reset a user's password
Add users to your Workshare account
Learn how to add users to your Workshare account.
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