Error: Unable to connect. Check your internet connection.

When the Workshare sign in dialog opens for the first time, you may be prompted to check your internet connection.


This is the error you'll see:
 

Unable to connect. Please check your internet connection.

Check the internet connection

For example:

• If you’re using network cables to connect to the internet, ensure they’re plugged in. 
• If you’re using wireless, ensure you have a signal.

Check the domain names and ports are accessible

Your company may have restrictive firewall settings or might be using a proxy server. Your administrator should add the following domain name and port as an exception or whitelist them:

• *.workshare.com
• Port 443